What do I need to do to become a member of CAFE?

To become a member, you will need to provide proof of age that you’re 19+ by uploading your government-issued photo ID on the “Checkout” page of our online site. Alternatively, you can sign up in-store by providing proof of age at in-store at 66 Fort York Blvd, Toronto, ON.

What are the Room Service Fees?

(City Place ONLY)

​Room Service is only $10 per order. Orders dispatch within 60 minutes. Proof of ID is required at door.

You will be notified via text, email or phone call when your order has been dispatched.

What are the Delivery Times and Service Fees?

Deliveries are dispatched within 60 minutes after order has been processed. Proof of ID is required at door.

You will be notified via text, email or phone call when your order has been dispatched.​

  • Zone A – $15
  • Zone B – $30
  • Zone C – $40
  • Zone D – $50
  • Zone E – $75

Click here to see the Delivery Map

Please call 1 800 551 2965 to finish processing your order before delivery can be dispatched.

You will be directed over the phone on how to make your payment.

What address do I use for in-store pick-up?

For in-stock pick-up:

Address:

66 Fort York Blvd
Toronto, On
M5V 4A6

How long do you hold my pre-order for?

Pay In-Store Pre-orders are held for a maximum of 3 days.

What are the shipping fees? (Express Mail-Order only)

Shipping fees for Ontario residence is $15

Shipping fees for residence outside Ontario is $20

Orders are shipped via express post, and a tracking number will be emailed to you after your order ships. You will receive your order in 1-3 business days. Your delivery is guaranteed. (Exceptions apply for residents in Nunavut, or if an inaccurate/incomplete address is provided.)

How is my Mail Order packaged?

Your order is discretely packaged and carefully vacuum-sealed to protect and maintain your privacy.

What methods of payment do you accept?

We accept Cash, Debit, Visa and MasterCard.